We want to encourage you to love your gear for longer and extend the life of your products by using proper wash, care and repair methods. This will not only save you some money, but also reduce your overall footprint.
From October to December 2022 we will stop by in Europe offering the chance to get your most beloved, well-worn GORE-TEX Gear fixed for free. Make sure to get your free of charge sample bottles for proper care.
Our GORE-TEX GEAR repairs will take place on the day, on a first come, first served basis. One garment per person, please make sure to wash it before.
We will be able to fix various seams on damaged garments with seam tape. We will perform simple patching on most 2 and 3 layer garments at site. Replace zip slides on cuffs and velcro on the main zip flap. All other defects will be handled in consultation with the on-site-repair center, depending on the time and materials available. The repair center has the final say.
Most clothes we own are there just to be worn, but for others, the connection runs deeper. Your beloved jacket might have scaled mountains and accompanied you to all corners of the world. You might go back a long way. Let's keep those memories alive by taking care of our gear, washing and proofing it in the right way, and repairing instead of always replacing.
If you are not satisfied with the waterproofness, windproofness or breathability of your GORE-TEX product we will repair it, replace it or refund your purchase price.
We believe that we can make a real difference by working with our brand partners and you, our wearers and users, towards a shared goal for a more sustainable future.
